Our loyal clients and dedicated employees showed resiliency, flexibility and perseverance through lockdowns and uncertainty. We are very proud and grateful to them for our net performance improvement.
Tips & Benefits New Personal Online Banking
Safe & Secure Online Banking
We have revised the sequence of the Login steps. Now you can enter your password and e-pass values after remains the last 7 digits on your Bankomatiko/Maestro debit card.
As this is a new system, all customers are required to complete the registration process so we can protect you even better.
Now you can change your password yourself, without the need to contact the Bank to adjust your password. When creating a password make sure your password is at least 9 characters long, consists of letters and numbers including at least one upper case letter. As a safety feature you will be required to update your password every 60 days.
When updating your contact details especially your phone number, enter the phone number in the specific format: +1 721 XXX XXXX (for local phone numbers). Remember to use a space in the area code.
Your current e-pass will remain valid for the new Personal Online Banking platform. There is no need to request a new e-pass.
Once installed you can turn access to Mobile Banking off via your browser version. This is a safety feature in case your phone is lost or stolen.
Now the screens will adapt to your phone, tablet or computer, making it easy to use all functionalities of Online Banking on any device.
After you log in you will get an overview of all your accounts (debit and credit) showing the available and current balances of each account.
With the new Online Banking platform you are required to accept the WIB General Terms & Conditions before being able to proceed.
View the daily exchange rates upon login. There is no need to check any other webpages.
You can click on any account when logged in to see your Account Details. A detailed transaction history will be further specify results of transaction histories.
Add your own vendors to your regularly made payment list. That way regular payments will be easier to manage.
In case you need quick reference or help you can take a tour of the WIB Online Banking service via the available Demo’s located on our website.
Available. Besides the English language you can also select the Dutch language for yourbrowser version.
Payments & Transfers
All personal payments and transactions remain free of charge. Standard fees may apply for international payments only.
You can schedule as many transactions or payments needed per day provided you don’t exceed the increased daily transaction amount limit.
You can specify a payment amount in foreign currency and the system will automatically calculate the conversion for you.
You can download, save and forward your cyber receipt as a proof of payment in seconds.
Create, customize and save your own payment templates, especially for frequently made payments.
You can customize your accounts by creating the account name of your preference.
Now you can easily create and submit wire transfers directly from your Mobile app.
Create your payment templates and determine the maximum transaction limit for each. This will enable these payments to be made without additional authorization.
Experience the NEW WIB Personal Online Banking
More innovative. More personal. More benefits.