Current account

Visit your preferred WIB branch or contact us at 546 2942 for the following:

• Copy of passport of all signing authorities on said account and also complete address information of all.
• Two acceptable bank references on the accountholder(s) / authorized signatories.
• Reference letter from Employer (job Letter) / recent salary slip.
• Where the Customer is an EU resident, then the document required is a tax certificate, issued in the customer's country of residence, showing the customer's name and address, tax identification number, country of residence, birth date and place of birth.

Find more information about our account policy.

The actual processing of updating new accounts to existing accounts, closing of accounts stop-payments handled in this department. Reconciliation is done to ensure that entries which have been submitted and processed correctly. All errors associated with incorrect entries, posting errors due to currency differences etc. are corrected.

Disputes or complaints on accounts, once taken by Customer Services, are handled in the form of a claim. Quite often investigations are needed to clarify a particular dispute which a client may have on his/her account. The responsibility of the claim division of the Current Accounts department is to ensure that all disputes and complaints are handled in an efficient and satisfactory manner.

To begin the application process, please click the button below and confirm the account type on the application form.